CONTACT US
Email us about:
Faulty Item Incorrect Item Cancel my order Amend my order Amend my delivery address Other
Where is my order? Where is my replacement? Missing Item Delivery complaint
What is the returns procedure Can I exchange my item? Lost delivery/returns note
Instructions I am missing a product part Compatibility query Stock Query Product code help
Change marketing/catalogue preferences Request a catalogue Amend my details Sign up for Newsletters Other data request
Login/Password Help I have an issue with my account Discount code help Website issue Payment Issues
Call us
On 0800 055 7766 to order (free order line, open Mon-Fri 8am – 6pm, and Sat-Sun 9am – 5pm).
On 0333 030 0777 for support (local rate; open Mon-Fri 8am – 6pm).
On 0207 529 8100 for business enquiries.
Write to us
Please use the address below to send us your order form (find it on the inside back cover of your catalogue or magazine supplement) or to return an item (please make sure you include the Cancellation Form that you can find on the back of your Delivery Note)
Easylife Group Ltd Warehouse
Euro House, Cremers Road.
Sittingbourne, Kent.
ME10 3US
Please be advised that in order for us to comply with COVID-19 Government guidelines and to ensure the safety of our staff and customers, we are currently unable to answer any letters that have been sent to our office in London on or after the 20th March 2020. If your query is urgent, please call or email us and we will ensure a resolution to your enquiry.
Ask us
Click here to see our Frequently Asked Questions.
If you have any other questions please call us on 0333 030 0777 (Open Mon-Fri 9am – 5pm).
Online customer service
To speak to one of our advisors, call or email using the links below:
CALL FOR ASSISTANCEOr email us:
0800 055 7766
0303 031 0777